RabbitX ® is a decentralized perpetuals exchange focused on fast execution, multichain markets and zero-fee trading. This guide explains the RabbitX ® login/connect flows, typical errors (unable to login, error connecting account), account-recovery principles, 2FA considerations, app issues and practical fixes. Use the official docs and trade front end when following steps below. :contentReference[oaicite:0]{index=0}
What "RabbitX ® Login" actually is
RabbitX ® operates primarily as a Web3 front end. "Login" means connecting your crypto wallet (MetaMask, Rabby, Phantom or WalletConnect-compatible mobile wallets) to the RabbitX ® interface (for example, app/trade pages). The protocol does not custody private keys—signing happens in your wallet. :contentReference[oaicite:1]{index=1}
Official links
- Docs & getting started: docs.rabbitx.com. :contentReference[oaicite:2]{index=2}
- Trading front end: rabbitx.com/trade. :contentReference[oaicite:3]{index=3}
- Mobile app listing (example): Google Play / App Store entries for RabbitX. :contentReference[oaicite:4]{index=4}
Quick install & connect
- Open the official trade URL (verify domain and SSL).
- Click "Connect Wallet" and choose your wallet (extension or WalletConnect QR).
- Approve the connection/signature in your wallet—do not share the signature with others.
- Fund your wallet on the correct chain to cover fees and margin requirements.
Troubleshooting — Login not working / Error Connecting
- Verify URL: Always confirm you’re on the official RabbitX ® domain (phishing is common).
- Unlock & update wallet: Make sure the extension or mobile wallet is unlocked and updated.
- Network mismatch: Switch the wallet to the chain RabbitX ® expects (check docs for supported chains).
- Disable conflicting extensions: Multiple wallet extensions or privacy blockers can break the connect flow—try an incognito window.
- WalletConnect timeouts: Re-scan the QR; ensure your phone’s clock is accurate and that the wallet app is active.
If errors persist, check RabbitX ® status pages and the docs for known outages. :contentReference[oaicite:5]{index=5}
Account recovery & 2FA
RabbitX ®’s non-custodial flows mean account recovery depends on your wallet seed/private key. There is no centralized "RabbitX ® 2FA reset" for on-chain wallets—only custodial providers can perform account resets. If you used a custodial product or the RabbitX ® app with optional account features, follow their documented support flow to reset 2FA or regain access (support response times vary). :contentReference[oaicite:6]{index=6}
App not working / Can't verify wallet / Transaction declined
- Ensure sufficient native tokens to pay gas or network fees.
- Confirm token approvals and check for pending transactions in your wallet.
- Try clearing cache, using a different browser, or reinstalling the mobile app if the UI freezes.
FAQs
Visit the official trade front end and connect your wallet (MetaMask/Rabby/WalletConnect). Approve the signature in your wallet to begin trading. :contentReference[oaicite:7]{index=7}
Check URL, unlock/update wallet, switch networks, disable blockers, or use WalletConnect QR. See the docs for chain details. :contentReference[oaicite:8]{index=8}
No—non-custodial wallets cannot be reset by RabbitX ®. Use custodial support only if you used a managed account. :contentReference[oaicite:9]{index=9}
Start with the official docs at docs.rabbitx.com and the trade page. :contentReference[oaicite:10]{index=10}
Use RabbitX ®’s official support channels and community (links in the docs). Avoid sharing private keys or seed phrases with anyone.